Privacy Policy

Last Updated: 12/6/2025 

Lady White Carriage Co. (“Company,” “we,” “our,” or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

By using our website or submitting information through our forms, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information:

Information You Provide Directly

• Name

• Email address

• Phone number

• Event details or messages you submit through our contact forms

Automatic Data Collection

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages viewed

• Time spent on the site

• Cookies and similar tracking technologies

We do not collect sensitive personal information.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries

• Provide quotes or event information

• Schedule services

• Improve website experience

• Perform analytics

• Communicate updates or promotions (only with consent)

We do not sell or rent your personal information.

3. Legal Basis for Processing (GDPR-compliant language)

If you are located in the EU, we process your information under:

• Consent

• Performance of a contract

• Legitimate interests, such as improving our website or responding to inquiries

4. Sharing Your Information

We may share information with:

• Service providers (hosting, analytics, email delivery)

• Legal authorities if required by law

• Payment processors (if applicable)

We do not share data with third parties for advertising profiling.

5. Cookies & Tracking

We may use cookies to:

• Improve website functionality

• Analyze traffic

• Remember your preferences

You may disable cookies through your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to:

• Complete the purpose for which it was collected

• Comply with legal obligations

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Withdraw consent

• Request restriction of processing

• Request data portability

To make a request, contact us at:
📧 [Insert Email]

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

9. Security

We implement reasonable technical and organizational measures to protect your information. However, no online transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be reflected on this page with a new “Last Updated” date.

11. Contact Us

If you have questions about this policy or want to make a privacy request, contact us at:
📧 info@ladywhitecarriage.com
📍 San Antonio, Texas